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Sally Lowe Design
Little Lovely Carriage Horse Button Necklace
Little Lovely Carriage Horse Button Necklace
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Shipping FAQs
Shipping FAQs
We ship throughout the United States, plus internationally to Canada, Australia, the European Union and the United Kingdom. We charge a flat rate per order, as follows:
→ Continental 48 USA states and Washington DC: $10
→ Outer USA and International: $20
We strive to ship orders within 3-5 business days, however, in order to offer a wide breadth of handmade items, some pieces are made to order and require extra time. Please be patient with us as we create that one-of-a-kind piece just for you!
Returns & Exchanges
Returns & Exchanges
We are happy to accept your exchange if returned within 30 days of purchase.
A store credit will be issued in the form of a store Gift Card.
To be eligible for an exchange and/or store credit, your item must be in the same condition that you received it and in its original packaging. We're sorry, we don't pay for return shipping costs, and these are non-refundable.
Please inspect your product when you receive it and contact us right away if it is defective or damaged.
Please contact us at sallydeanlowe@gmail.com to start your return.
Questions?
Questions?
Have a question? Contact us at sallydeanlowe@gmail.com.
Jewelry Care
Jewelry Care
If you wear your jewelry on a regular basis; simply polishing regularly with a soft cloth will keep it looking its best. If your jewelry does tarnish, we recommend Sunshine Polishing Cloths which can be purchased on Amazon. These cloths will remove tarnish from sterling and bronze easily and quickly. Simply rub your jewelry with the cloth and voila, tarnish is gone. Once the cloth blackens all over, it's time to use a new one.


